serenityspecialistclinic

Why Choose serenityspecialistclinic

Patient Satisfaction

At serenityspecialistclinic, our patients' satisfaction is our top priority. We offer a welcoming and comfortable environment, personalized care, and convenient appointment scheduling to ensure that our patients receive the best possible experience.

Top-level Consultants

At Serenity Specialist Clinic, Dr. Adeola Lemboye and Dr. Sunny Kang are our consultant Psychiatrists, while Olakunle Lemboye (P.hD) is our office Manager. Dr. Lemboye is also a certified Child and Adolescent Psychiatrist with inpatient and outpatient experience spanning over twenty years. Dr. Sunny Kang is an experienced adult psychiatrist with many years of experience with young adults and adult clients. At Serenity Specialist Clinic, we see people with mild-to-moderate mental health struggles across the board, and we provide follow-up services. We also have top-level therapists and counsellors dedicated to helping clients seeking improvement in various areas of their lives.

Convenient Location

Our clinic is conveniently located in the NW area of Calgary, with easy access to public transportation and ample parking. We offer flexible appointment scheduling to accommodate our patients' busy schedules.

Cancellation & Attendance Policies

If you cannot attend your scheduled appointment, we require at least 48 hours’ notice. Contact the office as soon as you know you will not be able to attend your appointment, so we can fill your slot. Contact us by phone or email.

Missing an appointment without adequate notice or two appointments within 6 months will result in discharge from our services. We understand that there are occasionally unexpected circumstances, such as an accident or illness, that interfere with keeping an appointment, which is why we will not charge a no-show fee once we receive adequate notice.

ZERO TOLERANCE POLICY FOR ABUSE

We have a zero tolerance policy for aggressive, rude, or abusive behaviour towards staff, either in person, by email, or on the phone.

Behaviour includes: abusive language and yelling, disrespectful comments, threats, bullying, violence (physical attacks or threats), intimidation, damaging property, refusing to leave the property, etc.

Action will be taken when incidents occur, and the individual(s) will face immediate dismissal from our practice and patient panel, be asked to leave the premises, and may also face prosecution by law enforcement.

RELEASE OF PATIENT RECORDS

We do not accept instructions from a third party to release patient information. Patient has to directly instruct us via phone or email from the phone number or email address on file. Once we receive and process patients’ requests, their health records will then be sent along with an invoice containing payment instructions.

EMAIL COMMUNICATION

Please note that email is not our primary method of communication. If you have time-sensitive questions, we ask that you contact our office directly by phone. Also, be advised that we do not encourage the sharing of medical information via email. Any information transmitted through email will not be included in the patient’s official medical record. For reasons of privacy, accuracy, and continuity of care, we strongly encourage patients to contact the clinic directly by phone to discuss any medical concerns with our staff.

Mon	09:00 a.m. – 05:00 p.m.
Tue	09:00 a.m. – 05:00 p.m.
Wed	09:00 a.m. – 05:00 p.m.
Thu	09:00 a.m. – 05:00 p.m.
Fri	09:00 a.m. – 05:00 p.m.
Sat	By Appointment
Sun	Closed